Privacy policy
Privacy and Security
1. Privacy Policy on centerwig
(1) Collection of Personal Data
In order to provide you with personalized product recommendations, efficient customer service, and timely news notifications, we record certain information you previously provided during your visit to our website, registration, and browsing. This includes your name, email address, gender, IP address, device information, billing and shipping information, phone number, address, language preference, and product category preferences.
At centerwig, we respect and take the protection of your personal information very seriously. We ensure that your privacy is protected when using our services. Once we receive your data transmission, we implement technical and organizational measures to help protect your data against loss, manipulation, unauthorized access, and other security measures. We continually adapt our security measures in line with technological advancements and developments. We protect your data using Secure Sockets Layer (SSL) encryption. SSL is a feature that encrypts all information sent between the buyer and the seller, including card information, so that card details cannot be read by third parties.
(2) Use of Personal Data
We collect the personal information you voluntarily provide to us and process it for the following purposes:
To create your personal account on centerwig
To conduct transactions with you;
To contact you in case of problems with the delivery of your items;
To communicate the latest market trends with you and allow you to participate in promotions if you have already subscribed;
To understand your needs and preferences and recommend personalized products;
To develop, improve, market, and provide products and services that meet your needs;
To process product exchanges or returns;
To improve our services and respond to inquiries or complaints. (3) The content and frequency of our communications with you ·
For automatically triggered push notifications via email, SMS, and app, we may send you a confirmation email or SMS verification after you register with centerwig, as well as service-related notifications if necessary.
For example:
Your order confirmation email;
Your address change confirmation email;
Your payment confirmation email;
Your order delivery notification;
Your package logistics method change notification;
The above list is closely related to your order. We strongly recommend that you do not unsubscribe. If you insist on deleting your account information, the above email will no longer be received.
The frequency of these notifications is closely related to your interaction on our website. We cannot promise a certain delivery quantity.
How do I delete my account? Please refer to (7) Right of Withdrawal. To manually group emails or SMS messages and app push notifications. To recommend products, services, discounts, personalized shopping and wearing advice, care tips, service policy updates, and offers that may be of interest to you, including sending you such information by email, post, or SMS.
How to opt out: Please refer to (7) Right to opt out.
(4) Cookies
A cookie is a small text file that is saved on and retrieved from your computer or mobile device during subsequent visits. centerwig uses cookies to improve and simplify your visit. We do not use cookies to disclose information to third parties. There are also third-party cookies on our sites, which we use to collect aggregated statistics in analytics tools such as Google Analytics. Some of these cookies may track your behavior across multiple websites. There are two types: persistent and temporary cookies (session cookies). Persistent cookies are stored as a file on your computer or mobile device for a period not exceeding 24 months.
Session cookies are stored temporarily and disappear when you close your browser. We use persistent cookies to store your shipping country and shopping cart unless you log in. We use session cookies to check whether you are logged in or not. You can easily delete cookies from your computer or mobile device using your browser.
For instructions on how to manage and delete cookies, please consult the "Help" section of your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device. However, please note that if you choose to disable cookies, you will not be able to use the shopping cart.
(5) Children's Privacy
If you are under 16 years of age, please use centerwig only if given or authorized by the holder of parental responsibility over the child. centerwig does not collect, use, or transfer to third parties data from children under 13. We will immediately delete data when we learn that we have collected personal data from a child under 13. If you discover that a child under 13 has registered on our site, please contact us to remove them. Email: centerwig Phone: +86 191 3801 6932
(6) Information Processing
You have clearly and fully understood that, for the sole purpose of providing you with personalized product recommendations, efficient customer service, and timely news notifications, we have the right to process your personal data or data sets, including, but not limited to, the following operations or processes: collection, recording, organization, construction, storage, adaptation or modification, retrieval, consultation, use, disclosure, dissemination, or any other use, arrangement, combination, restriction, erasure, or destruction, whether or not the operation is automated.
(7) Right to Withdraw
Delete My Account. centerwig is committed to providing you with continuous, high-quality products and services. However, if you wish to delete all your data information on our website, we respect your choice and will cooperate fully. Please contact centerwig customer service and they will respond within 48 hours. All your information will be completely deleted from the centerwig server. No more emails or messages. If you no longer wish to receive promotional communications from the Company, you can opt out of these communications at any time by clicking the "unsubscribe" hyperlink at the bottom of each email. You can opt out of text messages by emailing our customer service at centerwigparis@gmail.com.
2. Data Security on centerwig
(1) How We Secure User Information
Centerwig incorporates physical, electronic, and managerial procedures to protect the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this site. We use SSL encryption to protect your personal information online, and we also take several measures to protect your personal information within our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer equipment. We believe their security procedures are adequate. For example, when you visit our site, you are accessing servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
Although we use standard precautions to protect your personal information, no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot guarantee or warrant the security of any information you transmit to us, and you understand that any information you transfer to us is at your own risk. However, we will do our best to protect the security of your data. We do not sell, rent, trade, license, or otherwise disclose your personal or financial information to anyone. Although we work with third-party partners to provide you with the best possible service, we do so with the best possible service. You are responsible for maintaining the security and confidentiality of your centerwig username and password.
(2) Working with Third-Party Partners
Sometimes, we need to use third-party service providers to perform specific functions on our behalf. Any information disclosed to them is solely for the purpose of facilitating their service delivery. We will sign a strict confidentiality agreement with third-party service providers. At the same time, a method of Strict encryption will be used during data transmission.
·Shipping
We must provide your name, shipping address, email, and phone number to partners such as DHL, USPS, EMS, UPS, FedEx, etc. to ensure delivery of your orders.
·Payment
We must provide your credit card number to financial services organizations such as PayPal, credit card processors, and issuers to process payments. We may share information to reduce the risk of fraud or to prevent fraud by users attempting fraud or other illegal activities on our site.
·Marketing
By subscribing, you agree to receive promotional notifications from us; you may be informed of new products, promotional announcements, special offers, and services via EDM and SMS. You can unsubscribe from these communications at any time by clicking the "unsubscribe" link at the bottom of each email. You can also send an email to centerwig and request that we stop sending you promotional emails or short messages.
· Data Tracking and Statistics
To improve the user experience, we may share information that does not identify you or any user, such as the number of daily visitors to a particular page or the size of an order placed on a certain date, with third parties such as advertising partners and Google Analytics.
(3) You fully understand and clearly agree that we may authorize affiliates to process your personal data after signing a strict written data processing agreement.
(4) Corporate and Business Matters.
We may share personal data with all affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, or sale or disposition of all or a portion of our business, including in connection with bankruptcy or similar proceedings, we may transfer all data to the relevant third party. 3. Updates to our Privacy and Security Policy
centerwig reserves the right to modify the privacy and security statements on this website. Any changes we have made to this Privacy and Security Policy can be found by visiting our website. When we make changes, we will update the "Last Updated" date below. When the changes are considered significant, we may attempt to contact you or we will post a notice on this website indicating that we have made changes to this policy.
Contact us:
centerwig
centerwigparis@gmail.com
whatsapp 0033 7 51 05 20 55